InformationTechnologyDepartment

TheInformationTechnology(IT)departmentatLakeSuperiorStateUniversityislocatedonthefirstflooroftheAdministrationbuildinginthecenterofcampus. HereatITwehaveastudent-runHelpDeskguidedbytoptierindustryprofessionalsstrivingtoprovidetechnicalexcellenceandexperiencetotacklethechallengesthatuniversity studentsandemployeesfaceontheday-to-daybasis.

Nomatterwhatdeviceyoumaybetotingaround,hereinITweofferallofoursoftwaretroubleshootingandrepairservicesforfreetocurrentLSSUstudents.ThisincludesallAndroid,Apple,Google, andWindowsdevices.In-additiontoourtechnicaltroubleshootingserviceswearealsoabletoassistinatheusesofavarietyofsoftwareusedbyourstudents.

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InternetAccessibility
OncampuswehavefreeopenWiFiinallbuildingsas-well-aswiredinternetaccessinalldormroomsforstudentuse.

CampusComputers
Oncampusthereareamultitudeofcomputersavailabletotheentirestudentbodythathaveprintingfunctionality.ThisallowsnewLakerstostartschoolwithout havingtoworryaboutpurchasinganewcomputerandaccompanyingsoftwarelicensestocompletetheirschoolwork.

SuggestedTechnologies
Whiletherearecomputersoncampusforstudentstouse,someprefertobringtheirowntechnology.HereatITwemakeitapointtobetrainedinallmoderncomputingtechnologysowecanserviceanyissueourstudentsmayruninto. Specificcomputerrecommendationsforstudentswillvarydependingontechnicallevelofthestudent’sdegreeofchoice.Ifyouhaveanyquestionsinregardstowhichcomputertobringtoschoolpleasefeelfreetocontactustohelpyoufigureitout!

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ITServices

In-additiontoourfreesoftwaretroubleshootingandrepair,weofferthefollowingservices:

• Audio/videorecordingforon-campusevents.
• Trainingforfaculty/staff /studentsfortechnologyusedoncampus.
• Equipmentrentalsforon-campusevents.

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ContactInformation

PhoneNumber:(906)-635-6677

EmailAddress:helpdesk@lssu.edu 

OperatingHours:8:00AM-5:00PM,MondaythroughFriday